Our company’s goal is to grow in quality not in size. We believe that New Zealand has so much to offer and our ability to show the best of our beautiful country is, what we believe, makes us special.

New Zealand Encounters Ltd. was formed in 1996 by Peter and Gina Ratcliffe, who had a vision to start a tour company that offered its clients individually designed tours, based on their own preferences, rather than that of a travel agent dealing through a large tour operating company with fixed itineraries.

It is clear that our country has so much more to offer than other destinations around the world. New Zealand is unique, being largely unspoilt and safe. Usually a lifetime trip, we felt it important to provide a service based on good old fashioned values that give attention to detail with arrangements made for our clients. Based on this, they created individual trips designed around clients specific interests, needs and requirements, which gave detailed information for their time traveling in our country.

Eleven years later, it is very clear that travellers to New Zealand still want this. Repeat clients and referrals continue to grow each year, giving us great pride in being one of the country’s leading inbound tour operators.

We are proud to have been awarded a Qualmark rating as an Endorsed Visitor Service showing that we've been recognised for our achievements in New Zealand's field of tourism.

Our Services
Custom Created Vacations
These custom itineraries are designed specifically for you. Each holiday is created and styled by one of our vacation designers to include your specific interests and preferred types of accommodations that suit your travelling style.

Unique Packages 
We offer a range of unique holiday packages that include fly and self-drive options, fully guided packages, wildlife trips, fishing, golf packages and more.

Contact details
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